How do I get support for my employee email?

Employee email support

Employee email uses Microsoft Office 365. Your email is usually accessed via an Outlook email client or the Outlook for the Web website.

Employee O365 Login

In addition to email, Office 365 offers:

  • calendar
  • meeting organizer
  • task management
  • contacts
  • access to shared mailboxes, public folders, and address books.

Your login is in the format.

  • For example, user "First Last" may have an email address of "". Their login for email would be "".
  • For example, user "John Doe" may have an email address of "". Their login for email would be "".

How do I change my email password?

If you are unable to log in to your email account, either because you are locked out or your password has expired, you will need to contact your IT Support department or call UM IT  help desk at (406) 243-HELP (4357) during regular business hours; Monday-Friday 8:00 AM - 5:00 PM.

If you can still log in to your email account and just want to change your password, follow these steps:

  1. Click the "Employee O365 Login" button above and log in to your email account.
  2. Click on Options at the top right (below your name).
  3. Click on Change Your Password...
  4. Enter your current password.
  5. Enter your new password and password confirmation.
  6. Click Save.

How do I request an email account?

Consult your departmental IT staff to have an email enabled domain account created for you.  For those who do not have departmental IT staff please complete an Individual Computer Account Request Form to create an email account.

What is my UMontana alias? 

Your employee UMontana alias, in the form of, serves as your official UM email address.  You need to activate your alias to deliver to your MSO account in CyberBear.  Learn more about your UMontana alias.

How do I configure my email?

Use an email client that offers Exchange enabled accounts.  Type in your complete email address (i.e. to allow autoconfiguration to complete the setup.  Contact UM IT for additional assistance.

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Article ID: 46584
Fri 1/19/18 4:31 PM
Tue 7/7/20 4:41 PM