What is Phishing and How Can You Avoid It?

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Overview
Phishing is a type of scam where attackers attempt to trick you into sharing sensitive information—such as passwords or account details—by pretending to be a trusted organization or individual.

Phishing messages can arrive by email, text message, phone call, social media, or collaboration tools.

Common Signs of Phishing

  • Urgent or threatening language
  • Requests for passwords, codes, or personal information
  • Unexpected links or attachments
  • Messages that appear legitimate but feel “off”

How to Protect Yourself

  • Don’t click links or open attachments from unexpected messages
  • Hover over links (on a computer) to check where they lead
  • Verify requests through a trusted, independent method

What You Should Do at UM

  • Report suspected phishing using UM’s reporting process
  • Do not reply to the message or click any links
  • Delete the message after reporting (messages reported using the Outlook “Report Message” tool may be automatically removed)

Additional Questions

  • For UM-related help, contact the UM IT Helpdesk and the UM Information Security Office.
  • For personal messages or accounts, consider reporting the message to your email provider or mobile phone carrier.
  • If money or personal information was shared, you may also consider reporting the incident to the FBI Internet Crime Complaint Center (IC3).

Additional Resources
National Cybersecurity Alliance: https://www.staysafeonline.org/articles/phishing

Details

Details

Article ID: 170090
Created
Fri 1/9/26 2:56 PM
Modified
Tue 1/13/26 2:26 PM