- Knowledge Base
- Information Technology
- Email, Accounts, & Access
In addition to obtaining an email account, employees obtain a University email address in the form of a Umontana alias. This alias will be used as the official means of electronic communication between employees and the University.
- Knowledge Base
- Information Technology
- Email, Accounts, & Access
This article will walk you through how to add your employee email to your phone's email client in a variety of ways.
- Knowledge Base
- Information Technology
- Email, Accounts, & Access
If you have been locked out of your computer account, you will need to contact your IT support unit to have the password reset. If you do know your current password, there are several ways you can change it.
- Knowledge Base
- Information Technology
- Hardware
- Knowledge Base
- Information Technology
- Email, Accounts, & Access
Whether you are a student, staff, or faculty member, you are able to access your email online without the use of a local email client on your computer.
- Knowledge Base
- Information Technology
- IT Helpdesks
A Departmental Technology Liaison is intended to be a contact point for IT staff when providing IT support for a UM IT supported department. Ideally, Tech Liaisons are well known in the department and have a solid understanding of how technology is being utilized throughout his/her department.
- Knowledge Base
- Information Technology
- Wireless, Network, & Telecom
UM students and employees can connect to a secure wireless network using eduroam. Eduroam not only connects you to UM's secure wireless network, it allows you to connect to wireless networks at many other institutions across the US and abroad using your UM login credentials.
- Knowledge Base
- Information Technology
- Computer Labs & Scantron
Information on setting up and using UM's Virtual Labs using Citrix.
- Knowledge Base
- Information Technology
- Wireless, Network, & Telecom
Instructions for accessing and using voice mail on the UM campus. It also contains the link to Voice Mail Web Access where you can access and manage your voice mail on line. This is intended for employees and affiliates of UM who use the Avaya voice mail feature on their phone.
- Knowledge Base
- Information Technology
- Printers & Printing
This process is only available to UM employees who need the ability to print unofficial transcripts from Banner.
- Knowledge Base
- Information Technology
- UM Solutions Center Information
A comprehensive list of dedicated IT support at the University of Montana.
- Knowledge Base
- Information Technology
- Accessible Technology
- Procurement
Does UM already have a contract with a vendor for software you need to purchase? ATS provides a listing of software that is currently under a contract at UM. This listing includes only software that has been reviewed for accessibility compliance and given either conditional or approved status. This listing is updated once monthly.
- Knowledge Base
- Information Technology
- Software
- Artistic / Creative
- Adobe
UM has two options for purchasing Adobe products: Adobe Acrobat Pro or Adobe Creative Cloud.
- Knowledge Base
- Information Technology
- Software
- Microsoft
Microsoft EES (Enrollment for Education Solutions) is an enterprise licensing agreement. The EES program allows UM to license Microsoft software covered by the program at extremely low cost compared with retail or even most discounted pricing.
- Knowledge Base
- Information Technology
- Software
- Math & Statistical Analysis
- SPSS & AMOS
AMOS (Analysis of Moment Structures), an add-on module for SPSS, is designed primarily for structural modeling, path analysis, and covariance structure modeling, though it may be used to perform linear regression analysis and ANOVA and ANCOVA.
- Knowledge Base
- Information Technology
- Software
- Artistic / Creative
- Adobe
Departmental IT staff are authorized to request Adobe Creative Cloud software for university-owned computers. IT staff must abide by the licensing terms and conditions.
- Knowledge Base
- Information Technology
- Software
- Artistic / Creative
- Adobe
University of Montana has an Enterprise Term Licensing Agreement (ETLA) for Adobe Creative Cloud device licenses for university-owned devices. The licenses are earmarked primarily for academic purposes (devices in student labs and devices used by faculty for teaching). A limited number of licenses are available for business purposes.
- Knowledge Base
- Information Technology
- Software
Process for requesting a new Submittable account.
- Knowledge Base
- Information Technology
- Hardware
Frequently asked questions regarding the Residence Halls.
- Knowledge Base
- Student Services
- UMOnline
Frequently asked questions regarding UMOnline for faculty/staff.
- Knowledge Base
- Information Technology
- Software
- Microsoft
The University of Montana has a Microsoft Enrollment for Education Solutions (EES) campus agreement. This agreement provides subscription licensing for Microsoft Office 365 Pro Plus. Current UM employee who need to access or use an education platform product to perform essential job functions can now download the latest version of Microsoft Office free of charge as part of this agreement.
- Knowledge Base
- Information Technology
- Accessible Technology
- How to request accessible technology services
UM’s Accessible Technology Services (ATS) reviews software for accessibility compliance before approving it for purchase, acquisition, or use. Software includes desktop applications, mobile applications, web applications, and Moodle (LTI) integrations for online publisher content.
- Knowledge Base
- Information Technology
- Accessible Technology
- Captioning, copyright, and media services overview and FAQ
Summary of captioning services and media conversion for Central IT (Accessible Technology Services), Disability Services for Students, Mansfield Library and UMOnline.
- Knowledge Base
- Information Technology
- Software
How to solve common issues with the Umontana mobile app.
- Knowledge Base
- Information Technology
- Web & Digital Communications
The DEN digital signage system is intended to promote campus-related events, programs and services to keep students informed and involved while cultivating the university community.