- Knowledge Base
- Information Technology
- Computer Labs & Scantron
Manual for Scantron related tasks
- Knowledge Base
- Information Technology
- Computer Labs & Scantron
IT manages two general access computer labs that are open to any University student, faculty or staff. All labs are free for any student to use as long as a class is not being held in that lab at that time.
- Knowledge Base
- Information Technology
- Wireless, Network, & Telecom
Devices that do not allow WPA-2 Enterprise encryption we offer a wireless self-registration process using the device’s MAC address and the user’s NetID.
- Knowledge Base
- Information Technology
- Email, Accounts, & Access
This document contains information about and answers to frequently asked questions regarding multi-factor authentication provided by DUO Security.
- Knowledge Base
- Information Technology
- Hardware
- Knowledge Base
- Information Technology
- Email, Accounts, & Access
Information on how to access your UMConnect Student Email.
- Knowledge Base
- Information Technology
- Email, Accounts, & Access
Have you received spam or phishing email? Not sure what spam and phishing email is? Take a look at this article for helpful information on spam and phishing email and how and what to report to IT to help reduce it.
- Knowledge Base
- Information Technology
- Wireless, Network, & Telecom
If you just got VPN access and aren't sure where to start, this is the place to be. This article is full of helpful information and documented instructions for setting up and using VPN on your Windows or Mac computer.
- Knowledge Base
- Information Technology
- Web & Digital Communications
The Student Web Dev is a UM hosted web server for Missoula College IT and Computer Science students to store their web projects.
- Knowledge Base
- Information Technology
- UM Solutions Center Information
A comprehensive list of dedicated IT support at the University of Montana.
- Knowledge Base
- Information Technology
- Wireless, Network, & Telecom
User manuals for the most commonly used telephones distributed on campus
- Knowledge Base
- Information Technology
- Wireless, Network, & Telecom
Instructions for accessing and using voice mail on the UM campus. It also contains the link to Voice Mail Web Access where you can access and manage your voice mail on line. This is intended for employees and affiliates of UM who use the Avaya voice mail feature on their phone.
- Knowledge Base
- Information Technology
- Email, Accounts, & Access
- Knowledge Base
- Information Technology
- Wireless, Network, & Telecom
The University of Montana does not block P2P network traffic, since there are many legitimate and legal uses of this technology. However, P2P software can also be misused to violate copyright for media including music, TV shows, and movies. It is the responsibility of each user of the UM Network, whether a student, staff, or patron, to insure they do not violate copyright when choosing to use P2P software.
- Knowledge Base
- Information Technology
- Email, Accounts, & Access
- Knowledge Base
- Information Technology
- Printers & Printing
Yes! Students living in Residence Halls can bring printers with them with some caveats.
- Knowledge Base
- Information Technology
- Email, Accounts, & Access
This article explains your NetID and what it is used for. It is important to never share your NetID password and keep it safe.
- Knowledge Base
- Information Technology
- Best Practices and Guidelines
Policy for best practices to Telecommute safely and securely.
- Knowledge Base
- Information Technology
- Accessible Technology
- Assistive technology support
This Knowledge Base article presents the things required to get the most out of your meeting with the Assistive Technology Specialist. Here, you will be instructed what to bring and where you can get the assistance you may require to receive the highest benefit from your meeting.
- Knowledge Base
- Student Services
- UMOnline
Frequently asked questions regarding UMOnline for students.
- Knowledge Base
- Information Technology
- Accessible Technology
- Captioning, copyright, and media services overview and FAQ
Summary of captioning services and media conversion for Central IT (Accessible Technology Services), Disability Services for Students, Mansfield Library and UMOnline.
- Knowledge Base
- Information Technology
- Accessible Technology
- Accessible technology at UM
IT provides training and consulting to help departments meet requirements of UM's Electronic and Information Technology Accessibility policy.
- Knowledge Base
- Information Technology
- Accessible Technology
- Accessible software at UM
Glean Audio Notetaker makes it easy to capture full recordings of classes and meetings and save them to the cloud. After recording, audio can be easily and quickly notated for later study. Speach recordings become visible by created phrase-by-phrase audio chunks.
- Knowledge Base
- Information Technology
- Software
- Apple
Managed Software Center is a software deployment tool for macOS. Managed Software Center is where UM macOS users can obtain campus-licensed and campus-approved software such as Microsoft Office, SPSS, EndNote, and more.
- Knowledge Base
- Information Technology
- Software
- Apple
Privileges is a tool provided by UM IT to allow users to temporarily grant themselves administrative privileges in order to accomplish various tasks.