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Template for adding new services to the service catalog

Summary of captioning services and media conversion for Central IT (Accessible Technology Services), Disability Services for Students, Mansfield Library and UMOnline.

Using IT's service catalog, you can view a categorical list of the services available to you. Services create requests for pre-approved services that your IT department offers. Below are some instructions for getting started.

IT Central provides a Service Level Agreement (SLA) contract for departments wishing to have dedicated IT support. This includes, but not limited to, operating systems, mobile devices, email and file storage.

This article is to provide external services to UM students, staff and faculty that may not be available to you through campus IT support. We'll list resources as we discover them and will make sure we help you work with local businesses as often as possible.

UM IT manages two Tier 1 data centers with a new Tier 2 modular data center. The current facilities combine physical security with 24x7 environmental monitoring and UPS and generator power backup guaranteeing 99.6% availability. UM IT currently manages enterprise networking, server and storage hardware as well as a limited amount of hotel space for departmental hardware.

IT provides training and consulting to help departments meet requirements of UM's Electronic and Information Technology Accessibility policy.

A guide for departments or groups within UM that would like to utilize the TeamDynamix Service Management software for Incident Management, Change Management and Service Requests.

There are various locations that provide printing services with nominal fees.

Our knowledge base is a self-serve online library of information about a product, service, department, or topic.

Through a cooperative agreement with MSU-Bozeman Information Technology Services, UM faculty and staff may obtain SAS statistical software.

Procedure for re-testing conditional use software due to contract expiration involving both UMOnline and Accessible Technology Services.

No charges are made for the use of PTS circulating equipment when faculty, students or staff request them for state appropriated activities. University affiliated non-state supported activities are charged 50% of rental fees listed in the current Circulating media presentation equipment Rental Schedule for non-University affiliated users. Labor fees are assessed to all users for delivery and/or operator services. Other services such as production and copy services are available on a fee basis

The University of Montana provides assistive technology services and support to students and employees. The first step for students is to contact Disability Services for Students to receive authorization for assistive technology assistance. Employees may contact the Assistive Technology Specialist directly. DSS may be contacted at 2243.

Office 365 ProPlus is one of the Office subscription service plans available to all currently enrolled UM students for free. Students may install Office 365 ProPlus on 5 PCs or Macs and 5 mobile devices.