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IT Central provides a Service Level Agreement (SLA) contract for departments wishing to have dedicated IT support. This includes, but not limited to, operating systems, mobile devices, email and file storage.

Apple has changed its licensing program for educational institutions.

The University of Montana is a member of an InCommon program that allows for unlimited SSL certificates for domains under University control at no cost to departments.

Data in the Banner system may need to be processed through various programs during off-peak usage hours or in a series with dependencies (e.g. process A needs to run to completion, followed immediately by process B). EIS uses the Automic Workload Application Suite to design and schedule these processes, which can use Banner delivered processes as well as any custom programs we have developed in support of business processes.

Microsoft EES (Enrollment for Education Solutions) is an enterprise licensing agreement. The EES program allows UM to license Microsoft software covered by the program at extremely low cost compared with retail or even most discounted pricing.

A Departmental Technology Liaison is intended to be a contact point for IT staff when providing IT support for a UM IT supported department. Ideally, Tech Liaisons are well known in the department and have a solid understanding of how technology is being utilized throughout his/her department.

Listing of finance form name changes from Banner 8 to Banner 9

Instructions and information on the navigation of your website.

Instructions for creating the Video block.

Have you received spam or phishing email? Not sure what spam and phishing email is? Take a look at this article for helpful information on spam and phishing email and how and what to report to IT to help reduce it.

This article assists IT Central help desk in providing remote assistance through TeamViewer. Only use this when instructed by an IT Central help desk technical representative.

Texthelp's Read&Write is a literacy enhancement software available to all UM faculty, staff, and students. Read&Write provides support for aiding research, writing, and reading skills. This software is particularly helpful for students developing their literary abilities.

Through a cooperative agreement with MSU-Bozeman Information Technology Services, UM faculty and staff may obtain SAS statistical software.

Manual for Scantron related tasks