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IT has the DBA expertise to host and manage a wide array of Oracle databases including the university’s Banner ERP and related databases. DBA services include database software installation, configuration, patching, maintenance, backup/recovery, security, and monitoring.

UM IT manages two Tier 1 data centers with a new Tier 2 modular data center. The current facilities combine physical security with 24x7 environmental monitoring and UPS and generator power backup guaranteeing 99.6% availability. UM IT currently manages enterprise networking, server and storage hardware as well as a limited amount of hotel space for departmental hardware.

There are different types of licenses and licensing contracts, and different vendors may use different terms to describe their licenses. This article includes some key terms to help you understand the differences between license types.

Computer lab policies including reservations, assistive technology, and help.

UM IT provides support for University of Montana owned Mac computers. This includes installing licensed software, configuration, troubleshooting and installation of components and/or replacement of defective components.

Policy for best practices to Telecommute safely and securely.

This article is to provide external services to UM students, staff and faculty that may not be available to you through campus IT support. We'll list resources as we discover them and will make sure we help you work with local businesses as often as possible.

This article will walk you through how to add your employee email to your phone's email client in a variety of ways.

Box is a cloud-based storage and collaboration tool from Box.com. UM provides the enterprise version of Box available exclusively to higher education institutions.