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- Knowledge Base
- Information Technology
- Email, Accounts, & Access
This article will walk you through how to add your employee email to your phone's email client in a variety of ways.
- Knowledge Base
- Information Technology
- Wireless, Network, & Telecom
Instructions for accessing and using voice mail on the UM campus. It also contains the link to Voice Mail Web Access where you can access and manage your voice mail on line. This is intended for employees and affiliates of UM who use the Avaya voice mail feature on their phone.
- Knowledge Base
- Information Technology
- Email, Accounts, & Access
This document contains information about and answers to frequently asked questions regarding multi-factor authentication provided by DUO Security.
- Knowledge Base
- Information Technology
- Wireless, Network, & Telecom
If you just got VPN access and aren't sure where to start, this is the place to be. This article is full of helpful information and documented instructions for setting up and using VPN on your Windows or Mac computer.
- Knowledge Base
- Information Technology
- Software (Applications)
How to solve common issues with the Umontana mobile app.
- Knowledge Base
- Information Technology
- IT Helpdesks
This article is to provide external services to UM students, staff and faculty that may not be available to you through campus IT support. We'll list resources as we discover them and will make sure we help you work with local businesses as often as possible.
- Knowledge Base
- Information Technology
- Wireless, Network, & Telecom
User manuals for the most commonly used telephones distributed on campus
- Knowledge Base
- Information Technology
- Procedures
Computer lab policies including reservations, assistive technology, and help.
- Knowledge Base
- Information Technology
- IT Helpdesks
A Departmental Technology Liaison is intended to be a contact point for IT staff when providing IT support for a UM IT supported department. Ideally, Tech Liaisons are well known in the department and have a solid understanding of how technology is being utilized throughout his/her department.
- Knowledge Base
- Information Technology
- Email, Accounts, & Access
Information on how to access your UMConnect Student Email.
- Knowledge Base
- Information Technology
- Email, Accounts, & Access
In today's digital age, safeguarding sensitive information and maintaining a secure campus environment are paramount concerns. As such, it is imperative for UM IT and users alike to adhere to rigorous regulations and guidelines pertaining to identity verification. Whether the need arises for password resets or disseminating sensitive information, the following policies serve as foundational pillars for ensuring the integrity and security of our information infrastructure.
- Knowledge Base
- Information Technology
- UM Solutions Center Information
A comprehensive list of dedicated IT support at the University of Montana.
- Knowledge Base
- Information Technology
- Software (Applications)
Description of eAccounts, frequently asked questions, and deposit troubleshooting steps.
- Knowledge Base
- Information Technology
- Accessible Technology
- Assistive technology support
This Knowledge Base article presents the things required to get the most out of your meeting with the Assistive Technology Specialist. Here, you will be instructed what to bring and where you can get the assistance you may require to receive the highest benefit from your meeting.
- Knowledge Base
- Information Technology
- UM Solutions Center Information
Here you'll find answers to the most frequently asked questions about the UM Solutions Center.