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Software licensing and acquisition information for many software applications is available through Central IT.

Summary of captioning services and media conversion for Central IT (Accessible Technology Services), Disability Services for Students, Mansfield Library and UMOnline.

This article assists IT Central help desk in providing remote assistance through TeamViewer. Only use this when instructed by an IT Central help desk technical representative.

IT Central provides a Service Level Agreement (SLA) contract for departments wishing to have dedicated IT support. This includes, but not limited to, operating systems, mobile devices, email and file storage.

Departmental IT staff are authorized to request SPSS and AMOS authorization codes for departmental employee device activation. IT staff must abide by IBM's licensing terms and conditions.

Computer lab policies including reservations, assistive technology, and help.

The University of Montana strives to deliver alternative formats of text in a reasonable amount of time. In Accessible Technology Services, textbooks will be converted on a "first in, first out" basis.

AUTODESK is a software corporation that makes software for architecture, engineering, construction, manufacturing, media and entertainment industries. UM has a campus-wide license for several AUTODESK products, including AutoCAD.

IT has the DBA expertise to host and manage a wide array of Oracle databases including the university’s Banner ERP and related databases. DBA services include database software installation, configuration, patching, maintenance, backup/recovery, security, and monitoring.

Federated identity management allows members of one organization to use their authentication credentials to access a web application in another institution. UM participates in the InCommon federation that includes education, research and partner organizations. The federation provides a common framework for trusted shared management of access to online resources.

This article explains your NetID and what it is used for. It is important to never share your NetID password and keep it safe.

This Knowledge Base article presents the things required to get the most out of your meeting with the Assistive Technology Specialist. Here, you will be instructed what to bring and where you can get the assistance you may require to receive the highest benefit from your meeting.

An guide for Banner feed owners highlighting each individuals responsibilities, term changes, vendor errors, success emails, JIRA information, Key ET contacts, and definitions.

Instructions on accessing and displaying public folders within the Outlook mail application.

This article is to provide external services to UM students, staff and faculty that may not be available to you through campus IT support. We'll list resources as we discover them and will make sure we help you work with local businesses as often as possible.