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This article assists IT Central help desk in providing remote assistance through TeamViewer. Only use this when instructed by an IT Central help desk technical representative.

Computer lab policies including reservations, assistive technology, and help.

Cheat Sheet/quick read article to help users understand their accounts and our systems.

Explanation of how to get help with changing your site banner image or text.

IT provides training and consulting to help departments meet requirements of UM's Electronic and Information Technology Accessibility policy.

This article is to provide external services to UM students, staff and faculty that may not be available to you through campus IT support. We'll list resources as we discover them and will make sure we help you work with local businesses as often as possible.

There are different types of licenses and licensing contracts, and different vendors may use different terms to describe their licenses. This article includes some key terms to help you understand the differences between license types.

Have you received spam or phishing email? Not sure what spam and phishing email is? Take a look at this article for helpful information on spam and phishing email and how and what to report to IT to help reduce it.

The UMOnline helpdesk supports UM's Learning Management System (LMS) Moodle. If you are having issues with UMOnline or need assistance with it, contact the UMOnline helpdesk.

Software licensing and acquisition information for many software applications is available through Central IT.

A comprehensive list of dedicated IT support at the University of Montana.

Instructions for accessing and using voice mail on the UM campus. It also contains the link to Voice Mail Web Access where you can access and manage your voice mail on line. This is intended for employees and affiliates of UM who use the Avaya voice mail feature on their phone.

This article explains your NetID and what it is used for. It is important to never share your NetID password and keep it safe.

CyberBear is a web-based application allowing individuals access to view and manipulate their data in the Banner ERP system. Functions include class registration, transcript printing, grade entry, address changes, financial aid processing, bill payment, viewing employment records and many other tasks.

Information on setting up and using UM's Virtual Labs using Citrix.