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- Knowledge Base
- Information Technology
- IT Helpdesks
This article assists IT Central help desk in providing remote assistance through TeamViewer. Only use this when instructed by an IT Central help desk technical representative.
- Knowledge Base
- Information Technology
- Best Practices and Guidelines
A Digital Millennium Copyright Act (DMCA) violation occurs when an individual is caught illegally downloading, uploading, or sharing copyright material. The University considers students who illegally download, upload, or share such material to be in violation of The University of Montana-Missoula Student Conduct Code (Section V.A., Subsection 6).
- Knowledge Base
- Information Technology
- Accessible Technology
- Assistive technology support
Assistive Listening Devices (ALDs) are available in many of UM's theaters and lecture halls.
- Knowledge Base
- Information Technology
- Accessible Technology
- Third Party Publishers / Instructional Materials
Procedure for re-testing conditional use software due to contract expiration involving both UMOnline and Accessible Technology Services.
- Knowledge Base
- Information Technology
- Email, Accounts, & Access
In today's digital age, safeguarding sensitive information and maintaining a secure campus environment are paramount concerns. As such, it is imperative for UM IT and users alike to adhere to rigorous regulations and guidelines pertaining to identity verification. Whether the need arises for password resets or disseminating sensitive information, the following policies serve as foundational pillars for ensuring the integrity and security of our information infrastructure.
- Knowledge Base
- Information Technology
- Software (Applications)
- Math & Statistical Analysis
- Statistical Analysis System
Through a cooperative agreement with MSU-Bozeman Information Technology Services, UM faculty and staff may obtain SAS statistical software.
- Knowledge Base
- Information Technology
- Computer Labs & Scantron
Yes! There are computer labs at several locations.
- Knowledge Base
- Information Technology
- Wireless, Network, & Telecom
User manuals for the most commonly used telephones distributed on campus
- Knowledge Base
- Information Technology
- Email, Accounts, & Access
- Knowledge Base
- Information Technology
- Computer Labs & Scantron
This article gives you instructions for requesting a computer lab reservation. If you are a UM employee or non-UM entity, you can reserve an IT supported computer lab. The preference for reservations will go to UM employees and students.
- Knowledge Base
- Information Technology
- Wireless, Network, & Telecom
If you just got VPN access and aren't sure where to start, this is the place to be. This article is full of helpful information and documented instructions for setting up and using VPN on your Windows or Mac computer.
- Knowledge Base
- Information Technology
- Software (Applications)
- Knowledge Base
- Information Technology
- Banner & Enterprise Systems
Notification Dashboard, a web-based application available through InfoGriz, allows authorized users to distribute targeted messages to specific campus groups. Messages are distributed using each individual’s umontana email address.
- Knowledge Base
- Information Technology
- IT Helpdesks
This article is to provide external services to UM students, staff and faculty that may not be available to you through campus IT support. We'll list resources as we discover them and will make sure we help you work with local businesses as often as possible.
- Knowledge Base
- Information Technology
- Banner & Enterprise Systems
CyberBear is a web-based application allowing individuals access to view and manipulate their data in the Banner ERP system. Functions include class registration, transcript printing, grade entry, address changes, financial aid processing, bill payment, viewing employment records and many other tasks.