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- Services
- Information Technology
- Web & Digital Communication
Complete this form to request a web redirect or shortened URL. The provided short URL must not point to an existing page. Redirects will be maintained on a temporary basis.
- Services
- Information Technology
- Software
Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departmental personnel. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all software offered at the University of Montana. If you don't see a title you need to order, please submit a request from this page. Other services will be linked to their own request forms.
- Services
- Information Technology
- Software
Request Form for NVivo Software for Faculty, Staff, and Students.
- Services
- Information Technology
- Classroom & Learning Tech
University of Montana has an enterprise agreement for Zoom Technologies, a cloud-based product that provides remote conferencing, meeting and chat services.
- Services
- Information Technology
- Software
Accessibility Review for Moodle/LTI integrations
- Services
- Information Technology
- Wireless, Network & Telecomm
Allow IT to access your computer from our offices - this will allow us to view error messages, confirm issues, or even fix problems in the background, or request assistance to allow remote control access to your machine for personal use when utilizing VPN off campus.
- Services
- Information Technology
- Email, Accounts, & Access
Request for SSO integration
- Services
- Information Technology
- General Help
If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.
- Services
- Information Technology
- Accessible Technology
The Optical Character Recognition (OCR) document converter service does not make documents accessible. It automatically converts individual image-based PDFs and images into text-based electronic documents.
- Services
- Information Technology
- Accessible Technology
Steps for Logging into Read&Write/Orbit Note for Win and Mac. After you register for Read&Write, you will receive a link to download to software. Orbit Note doesn't require registration. After downloading the 30-day trial of Read&Write for your operating system, follow the login information below to activate Read&Write after the program installs. These instructions work for both Windows and Mac. Orbit Note is cloud-based and does not require download or installation.
- Services
- Information Technology
- Cloud Storage/Backups
This request is to edit permissions, access, or members in UM Box groups assigned to UM Box departmental folders.
- Services
- Information Technology
- Hardware
Request this service if hardware needs to be sent to surplus or decommissioned. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).
- Services
- Information Technology
- Cloud Storage/Backups
The UM Box folder request is for creating shared folders for departmental units to share files collaboratively within their department without having individual owners, but instead with a UM IT managed departmental owner, to prevent loss of data.
- Services
- Information Technology
- Email, Accounts, & Access
In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (first.last@umt.edu) and/or your UM employee email address (first.last@mso.umt.edu) complete the UM employee computer/email account form.
- Services
- Information Technology
- Hardware
Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).