Summary
Using IT's service catalog, you can view a categorical list of the services available to you. Services create requests for pre-approved services that your IT department offers. Below are some instructions for getting started.
Instructions
- From the UM Solutions center page click either the "Services" Tab in the top navigation or the "Request Services" button to view the service catalog category listing.
- Peruse the catalog until you find the service that matches what you are looking for.
- Select the service and read the service description.
- If the service is in alignment with your expectations, click the "Request Service" button.
- Fill out the associated form with the service and click "Request".
- You're request has been sent and received by your IT department. Keep an eye on your email for notifications that will be generated throughout the life-cycle your ticket.
Note: If you can't find the service you are looking for, request the "Can't find what you're looking for." service and let us know what you need!
Hint: You can use the search bar in the top right to find services, or favorite a service you request often for easy access from the My Favorite Services tab.
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