How do I use Zoom video conferencing?

Details

We have a Zoom site licensing agreement, and use Zoom for our video and web conferencing needs! We selected Zoom for their ease of use, video & audio quality, not to mention their ability for cross-platform and mobile support.

Eligibility

UM Employees: Use the sign in instructions below.

Students: by special request, use the general help form or call IT Central at (406) 243-4357.

Before you sign up

Before you go through the on boarding process, you might want to take a few minutes to learn more about Zoom by going to Zoom’s support page and/or diving into the sections below:

These sites provide easy access to product information, short video tutorials and user guides. Please note that we are coordinating several closed training classes for University of Montana employees. Very soon, we will provide information on future private training sessions. 

With Zoom, it's easy to:

  • Conduct simple online HD video and audio meetings
  • Run on-the-fly or scheduled presentations with a prospective customer
  • Perform live demonstrations in real time
  • Collaborate on documents with your colleagues or external partners

On boarding through the Single Sign On process

Just as we do with Box and CyberBear, we will be using Single Sign On (SSO) to provision and log into Zoom using your NetID and password.

Process:

  1. Visit umontana.zoom.us
  2. Click the “Login” button in the upper right of the screen.
  3. At our SSO (NetID) login page, enter your NetID and password to log into Zoom.
  4. Next, you will route to your Zoom profile. If you already haven’t done it, now would be a good time to look at the Getting Started page above!
  5. From your profile page, scroll to the bottom of the page and click the “Download client” button.
  6. And that’s it! You are now ready to host meetings with Zoom.

Login from the Zoom Client 

  1. Once you have the client downloaded onto your device, you might be asked to sign in. This process is also how you will sign in to the client from now on.
  2. Launch the Zoom client and click on Sign In.
    Screenshot of the Zoom client for Windows 10 showing options to Join a Meeting or Sign In
  3. From the client, click on Sign in with SSO.
    Screenshot of Zoom client for Windows 10 with options to sign in with email and password or select Single Sign On (SSO)
  4. You will be prompted to enter our company domain. Type in umontana and click continue.
    Screenshot of Zoom client on Windows 10 prompting you for the company domain. Need to enter "umontana".
  5. You will route to our SSO (NetID) login screen. Enter your NetID and password.
    Screenshot of the UM SSO (NetID) login page. Login with NetID and password.
  6. You should now be in the client.

Support

If you need additional help with Zoom:

  1. Look through Zoom’s extensive support site at zoom.us/support 
  2. Call the IT Help Desk at (406) 243-4357 or email ithelpdesk@umontana.edu.

Need additional help?

Report Problems

Was this helpful?
0 reviews

Details

Article ID: 48875
Created
Wed 2/21/18 9:18 AM
Modified
Mon 11/5/18 3:06 PM