Is your department looking for a better way to provide access to services and answers to questions? The UM Solutions Center may be your answer. UM Solutions center offers self-help articles, allows submission of help and service requests, easy tracking of requests/issues, automatic routing to your help desk/ support staff, tracking, auditing, and reporting on your department/unit requests.
Although UM Solutions Center is based in IT Support Services, it is available to any department on campus interested in an application set up, that assists that department in organizing, documenting, and managing departmental work activities, whether projects or departmental tickets.
For more information on UM Solutions Center for your department/unit please contact the ITSM Administrators at ITSMadmin@mso.umt.edu to set up an appointment or discuss your options.