What is involved in onboarding to the UM Solutions Center?

Description

A guide for departments or groups within UM that would like to utilize the TeamDynamix Service Management software for Incident Management, Change Management and Service Requests. Please review the attachments to this article for the detailed look at what is involved in onboarding into TeamDynamix. 

Eligibility

Any approved department / group that needs a solution to provide services to your customers.

How to request

Please contact TDX System Admins at ITSMadmin@mso.umt.edu or 406-243-6878

Charge

Cost for onboarding is dependent on license type and quantity.

Availability

Monday-Friday, 8 a.m.-5 p.m.

Support

ITSM System Administrator

Service Owner

ITSM System Administrator

Need additional help?

 

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Details

Article ID: 42213
Created
Wed 11/8/17 3:32 PM
Modified
Mon 11/5/18 2:39 PM