Allow IT to access your computer from our offices - this will allow us to view error messages, confirm issues, or even fix problems in the background, or request assistance to allow remote control access to your machine for personal use when utilizing VPN off campus.
How to request
Please click “Request Service” at the right hand side of the screen to fill out the form.
Eligibility
UM faculty, staff, student employees and affiliates
Availability
Monday-Friday, 8 a.m.-5 p.m.
Support
Your IT Support Unit (See the Who Supports Me? page here.)
Related Services
Virtual private network (VPN) access