How do I setup and use the Virtual Private Network (VPN) connection?

VPN connection

Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service. Click on the appropriate link below for installation steps. Once installed, login with your NetID and password. 

NOTE: You must be granted permission to use remote VPN software. Please complete the VPN Access Request Form. You must also abide by the University's acceptable use policies and agree to use your account according to these policies.

Check with your departmental technical support staff for assistance with setting up your campus computer so that it is configured correctly for access from off campus.

Installation steps

If you are not a Banner user who has Java installed on your computer you will be prompted to manually download and install the Cisco AnyConnect VPN client.  To ensure proper installation of the AnyConnect client, please uninstall any earlier Cisco VPN clients, restart your computer and then install the new client.

Connection steps

  1. Launch the Cisco AnyConnect Secure Mobility Client.
  2. Verify that is in the Connect to: field.
  3. Click Connect.

  4. Login with your NetID and password and click OK.

Disconnection steps

  1. Click on the Cisco AnyConnect Secure Mobility Client icon (in the System Tray or Dock).
  2. Click Disconnect.

Troubleshooting tips

Be sure to uninstall earlier VPN version and reboot before installing Cisco AnyConnect client.

If you experience problems logging in after your VPN request has been approved, reset your NetID password from the Change Password then try logging in to VPN again.


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Related Services

Virtual private network (VPN) access

Remote control access for computer

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Article ID: 46497
Thu 1/18/18 4:59 PM
Thu 9/2/21 11:54 AM