Duo Universal Prompt

In March 2024, the University of Montana is transitioning to the Duo Universal Prompt for multi-factor authentication. These changes feature a new design and streamlined authentication process.

Why Change?

• Starting March 30, 2024, Duo will be phasing out support for the traditional Duo prompt.

What's new?

• Duo automatically prioritizes the most secure authentication method by default.
• Duo authentication seamlessly employs the last authentication method used on the same browser and device.
• The "Remember me" checkbox has been upgraded to a "Yes, this is my device" button.
• The URL for the authentication page has transitioned from login.umt.edu to duosecurity.com.

Traditional Prompt                                                                                                                      

Universal Prompt

Add a new device under "Manage devices"

Trust your device and remember your session

Select "Yes, this is my device" and "Remember me" to reduce the number of times you will be prompted for multi-factor authentication.  

This is recommended for personal single-user devices only. Do not use these options on a shared device.

Want to learn more?

Please visit the vendor's webpage for full details regarding Duo's Universal Prompt.

Questions?

Please contact UM IT Help for assistance.
---
Phone Hours: Mon-Fri 8am-5pm (MST)
406-243-HELP (4357)
---
Service Desk located in lobby of Mansfield Library
Service Desk Hours: Mon-Fri 9am-4pm (MST)
---
ithelpdesk@umontana.edu
www.umt.edu/it