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Request Access
ET Jira is owned by the Enterprise Technologies (ET) department and the Enterprise Information Systems (EIS) division. To request access, please email the following distribution list:
iteis@mso.umt.edu
Before your ET Jira account is provisioned, you will need to work through training/introduction to ET Jira with the EIS manager.
Log In
ET Jira login can be found here:
https://www.umt.edu/jira
The above UM address redirects here, which is the home address of the ET Jira system:
https://umontana.atlassian.net/
At first login you will be redirected to the Atlassian login page.
https://id.atlassian.com/login
Under the “Log in to continue” prompt, enter your username@umontana.edu email, which is tied to your UM Single Sign-On (SSO) credentials, and select the “Continue” button.
If you correctly entered in your @umontana.edu email address, you will be redirected to UM SSO to authenticate, where you will enter your NetID user name and NetID password.
Starting Home Page
Upon first logging into ET Jira, the default will take you to the "Your Work" page. You may consider making some/all of the following changes:
Starring (Favorite) Projects
Starred projects will show on the bottom of your "Your Work" page.
To add a start to a project, you can find it in on the Projects listing page and select the star icon to the left of that line item.
Starring (Favorite) Dashboards
Starred dashboards will show on the bottom of your "Your Work" page.
To add a start to a dashboard, you can find it in on the Dashboard listing page and select the star icon to the left of that line item.
Change default home page
You can change the default page you're presented with upon first logging into Jira Software. Go to the Personal Settings page, or navigate there by opening the settings icon (gear icon in the upper-right), and selecting "Personal Jira Settings".
On the "Personal Settings" / "General" page, you can change the selection in the "Your Jira homepage" section.
You can select between the following options:
- Your Work
- Projects Directory
- Dashboards
Make sure to select the "Save Changes" when you make any changes here.
Email Integration
Email Address
Notifications from ET Jira should originate from the following email address:
jira@umontana.atlassian.net
We recommend adding this address to your Outlook safe-sender list so they are never filtered to your junk email folder. Please see the following Microsoft Support article for more information.
Add recipients of my email messages to the Safe Senders List - Microsoft Supoort
Email Notifications
You can control email notifications for your account. Go to the Personal Settings > Project and Issue Notifications page, or naviate there by opening the settings icon (gear icon in the upper-right), and selecting "Personal Jira Settings".
On the "Personal Settings" / "General" page, in the left menu open the "Projects and Issues" page.
Under the "Group notification emails together" section, you can use the drop-down menu to change how often emails are sent to you via grouping emails. The default setting is for "Every 3 minutes". UM IT ET / EIS recommends chaning this to "Every 30 minutes" or "Every 60 minutes" to reduce the total number of emails sent to you when you receive alot of emails from ET Jira or when you have alot of active issues.
Email Replies
The reply-to-Jira ticket integration now works! When you reply to a Jira issue, it should place your email as a comment on the Jira issue ticket. Updated 2024.11.25 - We are troubleshooting an issue where emails sent from addresses other than username@umontana.edu (associated with SSO login) are not posted as comments to tickets, as they are interpreted by Jira as being from an unauthenticated user. For the time being, users will need to log into ET Jira to manually comment on a ticket.
Other Integrations
Other integrations are available including:
- Mobile App for iOS and Android
- Microsoft Teams
- Microsoft Outlook
- AI Assistant
Additional information will be released as we evaluate and prepare to support these extensions.