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Services or Offerings?
To request changes for a user of TDX (adding/removing users to groups, adding users not in the system, updating user profiles)

How to add/ or drop courses for College of Business special sessions

This request is to add/modify/delete a system group in UM Solutions Center (this is for ticket assignments and viewing permissions).

Submit a request to add or update staff access to student success technologies (Starfish, DegreeWorks, CyberBear for Faculty and Advisors).

Repairs for telephone issues or data/network connectivity (not including wireless). No prior authorization is required before submitting repair requests. Repair requests are placed in queue on a first-reported, first-repaired basis with the exception of major, or emergency services outages. Repair work typically takes priority over other types of service work. As always, please plan ahead for any routine, adds, moves or changes.

Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location, or if hardware is being reassigned to a different location or new employee. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).

Index change requests are for telephone fixed costs and network ports.This is for Index Code changes ONLY.

Name change update for telephone databases, telephone long distance, and caller ID systems.

To request external (public-facing) DNS entries and/or associated firewall openings to an existing internal IP address.

To request DNS entries associating a fully-qualified domain name with an IP address, or to modify existing DNS records.

Submit this request if you need to forward your campus extension to an off-campus phone number.

Submit this request to setup email notification of new voice mail messages.

Having a problem sending out a Qualtrics survey due to accessibility formatting. Getting an error message regarding survey accessibility.

This service is for non-UM customer access to UM network (data ports) services. Use this service if you are leasing space from UM and need a new network service. This service is available to all non-UM entities who do, or will, lease space from UM.

This service is for non-UM customer access to UM telephone services. Use this service if you are leasing space from UM and need a new telephone service. This service is available to non-UM entities who do, or will, lease space from UM.