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Services or Offerings?
This service is for UM Data Warehouse password resets, this will not give you an initial UMDW account.

Protect and secure critical and sensitive data by requesting encryption services.

Restoration of deleted or lost data, files, and folders.

Complete this form to request access to Cascade form data. Data submitted through the Form Builder plugin can be accessed on the Cascade Form Data web app.

Having your data in just one place is dangerous in the face of computer loss, theft, destruction, accidental deletion, hardware or power failure, so backing up your valuable data is important. IT can help you backup your files, folders, music, photos, projects, etc.

Request for prospective undergraduate student data records

The UM campus map contains multiple data layers such as wireless access locations, accessibility routes and entrances, parking, places to eat and more.

ArcGIS is a geographic information system (GIS) for working with maps, data and analytical models, and geographic information. It is used for: creating and using maps; compiling geographic data; analyzing mapped information; sharing and discovering geographic information; using maps and geographic information in a range of applications; and managing geographic information in a database.

The UM Box folder request is for creating shared folders for departmental units to share files collaboratively within their department without having individual owners, but instead with a UM IT managed departmental owner, to prevent loss of data.

This service is for non-UM customer access to UM network (data ports) services. Use this service if you are leasing space from UM and need a new network service. This service is available to all non-UM entities who do, or will, lease space from UM.

Repairs for telephone issues or data/network connectivity (not including wireless). No prior authorization is required before submitting repair requests. Repair requests are placed in queue on a first-reported, first-repaired basis with the exception of major, or emergency services outages. Repair work typically takes priority over other types of service work. As always, please plan ahead for any routine, adds, moves or changes.

Student Computer Fee Employment funding will now be allocated based on the below model on a biannual basis. Please review the 3 tiers of technicians and fill out the form requesting funding based on your current staffing or desired student employees for term selected. Your results will be sent to the SCF Hiring Oversight Committee.

This service can provide a file share, departmental folder, mapped drive on a supported IT server.

This service is for Banner password resets, this will not give you an initial banner account.

To re-install or upgrade an operating system on a University owned computer.