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Services or Offerings?
Request to create, modify, or delete a shared public folder.

This service can provide a file share, departmental folder, mapped drive on a supported IT server.

Request access to a file share, departmental folder, or shared drive.

Request an audit of a file share, departmental folder, or shared drive.

Restoration of deleted or lost data, files, and folders.

This request is to edit permissions, access, or members in UM Box groups assigned to UM Box departmental folders.

The UM Box folder request is for creating shared folders for departmental units to share files collaboratively within their department without having individual owners, but instead with a UM IT managed departmental owner, to prevent loss of data.

A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc.

Submit this request to setup email notification of new voice mail messages.

In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (first.last@umt.edu) and/or your UM employee email address (first.last@mso.umt.edu) complete the UM employee computer/email account form.

Submit this request for a sponsored email account that will be shared with other individuals or groups.

Having your data in just one place is dangerous in the face of computer loss, theft, destruction, accidental deletion, hardware or power failure, so backing up your valuable data is important. IT can help you backup your files, folders, music, photos, projects, etc.

Allow IT to access your computer from our offices - this will allow us to view error messages, confirm issues, or even fix problems in the background, or request assistance to allow remote control access to your machine for personal use when utilizing VPN off campus.

Request printing access to a shared network printer.

Request a user permissions audit