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Services or Offerings?
This service is for Banner password resets, this will not give you an initial banner account.

Request to block or unblock the online NetID password reset in situations regarding security breaches, etc.

This service is for UM Data Warehouse password resets, this will not give you an initial UMDW account.

If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.

A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc.

UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.

University of Montana has an enterprise agreement for Zoom Technologies, a cloud-based product that provides remote conferencing, meeting and chat services.

MatLab is a multi-paradigm numerical computing environment developed by MathWorks. University of Montana has a enterprise agreement for MatLab.

The UM Box folder request is for creating shared folders for departmental units to share files collaboratively within their department without having individual owners, but instead with a UM IT managed departmental owner, to prevent loss of data.

This request is to edit permissions, access, or members in UM Box groups assigned to UM Box departmental folders.

Help with Docusign (issues, questions, training)

Steps for Logging into Read&Write Version 12 for Win and Version 7 for Mac. After you register for Read and Write, you will receive a link to download to software. Download the 30-day trial for your operating system. Follow the login information below to activate Read and Write after the program installs. These instructions work for both Windows and Mac.

ArcGIS is a geographic information system (GIS) for working with maps, data and analytical models, and geographic information. It is used for: creating and using maps; compiling geographic data; analyzing mapped information; sharing and discovering geographic information; using maps and geographic information in a range of applications; and managing geographic information in a database.

Student Computer Fee Employment funding will now be allocated based on the below model on a biannual basis. Please review the 3 tiers of technicians and fill out the form requesting funding based on your current staffing or desired student employees for term selected. Your results will be sent to the SCF Hiring Oversight Committee.

UM IT offers house-call appointments for in person support with personal devices in University Residence Halls.