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Services or Offerings?
Request help with a printer issue, acquire toner, get access to a printer, or request a consultation if your current printer is not meeting your needs.

Request printing access to a shared network printer.

This form is to request a refund if the PaperCut printer failed to print and your UMoney account was reduced. Please contact the department’s lab support to determine the cause of the printer failure before requesting a refund.

Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).

Request this service if hardware needs to be sent to surplus or decommissioned. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).

Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location, or if hardware is being reassigned to a different location or new employee. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).

A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc.

Submit this request for a sponsored email account that will be shared with other individuals or groups.

This service can provide a file share, departmental folder, mapped drive on a supported IT server.

Allow IT to access your computer from our offices - this will allow us to view error messages, confirm issues, or even fix problems in the background, or request assistance to allow remote control access to your machine for personal use when utilizing VPN off campus.

Request to create, modify, or delete a shared public folder.

Request an audit of a file share, departmental folder, or shared drive.

To re-install or upgrade an operating system on a University owned computer.

Request access to a file share, departmental folder, or shared drive.

Request a user permissions audit