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Services or Offerings?
To report issues with UM Solutions Center or ask questions you cannot find in the knowledgebase

If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.

Report an issue or submit a general request/question to the OSS Tech Team.

Help with Docusign (issues, questions, training)

The UM Drug Information Service is a free resource for health care professionals. Physicians, pharmacists, nurses, and allied health practitioners in all areas of medicine are invited to contact us with questions of a non-emergent nature. The service does not field calls from the general public.

Having a problem sending out a Qualtrics survey due to accessibility formatting. Getting an error message regarding survey accessibility.

Submit a proposal for hardware or software using student computing fee funding.

Accessibility Review for Moodle/LTI integrations

Qualtrics Support is your one-stop shop to learn how to use any part of the Qualtrics Platform. An entire library of articles, manuals, and troubleshooting tools - right at your fingertips. To access Qualtrics support, click Help when you are logged into into your UM Qualtrics account.

Departmental IT support staff only are authorized to request SPSS and AMOS authorization codes from Central IT for their faculty and staff.

Request to block or unblock the online NetID password reset in situations regarding security breaches, etc.

This service is for non-UM customer access to UM network (data ports) services. Use this service if you are leasing space from UM and need a new network service. This service is available to all non-UM entities who do, or will, lease space from UM.

This is to reserve time on the Scantron machine, which has moved to Mansfield Library as of 8/20/2021. The Scantron station is to the left of The Paw Print doors on the main floor of the Library. You can ask the Circulation Desk or Paw Print about access when you go to use it.

To reserve College of Health equipment. Before requesting a reservation please look at the google calendar to see if the items are available for the day/time you need them.

Glean Note-taker (Formerly called Sonocent Audio Notetaker) is a cloud-based software that supports your note-taking educational endeavors and is available to ODE students with a note-taking accommodation.