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Services or Offerings?
Report an issue or submit a general request/question to the OSS Tech Team.

Report security/surveillance camera issues in campus buildings to Griz Card Staff.

To report issues with UM Solutions Center or ask questions you cannot find in the knowledgebase

Report if the Orbital Shift software is not working as expected.

Report if a Time Clock is not working as expected.

This software, which is the standard chemical structure drawing software in science, is used by scientists for drawing molecules and reactions for day to day work in the laboratory, for preparing figures for publications, reports, notebook entries, for calculating exact mass for molecular structure characterization, predicting NMR, generating chemical names and for basic 3D modeling.

IT provides document review and remediation services (to WCAG 2.0 Guidelines) for several different types of documents. Documents will be reviewed and remeditated for accessibility and an accessibility report will be given to the requestor. Documents will be reviewed and remediated on a first in/first out basis, with priority given to academic departments.

Repairs for telephone issues or data/network connectivity (not including wireless). No prior authorization is required before submitting repair requests. Repair requests are placed in queue on a first-reported, first-repaired basis with the exception of major, or emergency services outages. Repair work typically takes priority over other types of service work. As always, please plan ahead for any routine, adds, moves or changes.

Student Affairs supports many custom web applications. This service is to report issues, upgrades, systems changes, permissions, etc. for all Student Affairs IT supported web applications.

Example of SAIT supported applications: DCO Home, Door Access App, Food Zoo Menu & Tag Printing, Griz Card Tickets App, Griz Card Wiki, Hall Snacks App, Housing/Roommate Finder, Student Hiring App, Unclaimed Property App, etc.

Request assistance with Moodle Learning Management System (LMS)

Departmental IT support staff only are authorized to request SPSS and AMOS authorization codes from Central IT for their faculty and staff.

University of Montana through an enterprise licensing agreement with IBM, provides access to SPSS statistical software for UM and UM Western students (computer labs and personal devices.)

This form is to request a refund if the PaperCut printer failed to print and your UMoney account was reduced. Please contact the department’s lab support to determine the cause of the printer failure before requesting a refund.

UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.