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This form should be completed to authorize individuals within the unit who can initiate work orders and make changes to telephone and network billing.

Repairs for telephone issues or data/network connectivity (not including wireless). No prior authorization is required before submitting repair requests. Repair requests are placed in queue on a first-reported, first-repaired basis with the exception of major, or emergency services outages. Repair work typically takes priority over other types of service work. As always, please plan ahead for any routine, adds, moves or changes.

Report if the Orbital Shift software is not working as expected.

Report if a Time Clock is not working as expected.

Name change update for Campus Telephone Caller ID, Voice Mail Programming, Telephone Related Database systems.
Related: To update your University of Montana work number, (or other employee personal information) listed in the UM Online Directory ( http://www.umt.edu/directory); please submit a hard copy of the Personal Information Form to Human Resource Services in Lommasson 252.

To request external (public-facing) DNS entries and/or associated firewall openings to an existing internal IP address.

To request DNS entries associating a fully-qualified domain name with an IP address, or to modify existing DNS records.

Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location, or if hardware is being reassigned to a different location or new employee. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).

This software, which is the standard chemical structure drawing software in science, is used by scientists for drawing molecules and reactions for day to day work in the laboratory, for preparing figures for publications, reports, notebook entries, for calculating exact mass for molecular structure characterization, predicting NMR, generating chemical names and for basic 3D modeling.

ArcGIS is a geographic information system (GIS) for working with maps, data and analytical models, and geographic information. It is used for: creating and using maps; compiling geographic data; analyzing mapped information; sharing and discovering geographic information; using maps and geographic information in a range of applications; and managing geographic information in a database.

Index change requests are for telephone fixed costs and network ports.This is for Index Code changes ONLY.

Steps for Logging into Read&Write Version 12 for Win and Version 7 for Mac. After you register for Read and Write, you will receive a link to download to software. Download the 30-day trial for your operating system. Follow the login information below to activate Read and Write after the program installs. These instructions work for both Windows and Mac.

This service is for non-UM customer access to UM network (data ports) services. Use this service if you are leasing space from UM and need a new network service. This service is available to all non-UM entities who do, or will, lease space from UM.

Submit this request if you need to forward your campus extension to an off-campus phone number.

Submit this request to setup email notification of new voice mail messages.