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Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service.

Request printing access to a shared network printer.

This form should be completed to authorize individuals within the unit who can initiate work orders and make changes to telephone and network billing.

This service is for non-UM customer access to UM network (data ports) services. Use this service if you are leasing space from UM and need a new network service. This service is available to all non-UM entities who do, or will, lease space from UM.

Repairs for telephone issues or data/network connectivity (not including wireless). No prior authorization is required before submitting repair requests. Repair requests are placed in queue on a first-reported, first-repaired basis with the exception of major, or emergency services outages. Repair work typically takes priority over other types of service work. As always, please plan ahead for any routine, adds, moves or changes.

UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.

A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc.

Maple is a symbolic and numeric computing environment, and is also a multi-paradigm programming language. University of Montana has a limited number of network licenses available for faculty and student use.

Allow IT to access your computer from our offices - this will allow us to view error messages, confirm issues, or even fix problems in the background, or request assistance to allow remote control access to your machine for personal use when utilizing VPN off campus.

To request external (public-facing) DNS entries and/or associated firewall openings to an existing internal IP address.

To request DNS entries associating a fully-qualified domain name with an IP address, or to modify existing DNS records.

Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location, or if hardware is being reassigned to a different location or new employee. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).

This service can provide a file share, departmental folder, mapped drive on a supported IT server.

Submit this request if you need to forward your campus extension to an off-campus phone number.

Submit this request to setup email notification of new voice mail messages.