Remote control access for computer

Allow IT to access your computer from our offices - this will allow us to view error messages, confirm issues, or even fix problems in the background, or request assistance to allow remote control access to your machine for personal use when utilizing VPN off campus. 

How to request

Please click  the “Request Service” button at the top right hand side of the screen.


UM faculty, staff, student employees and affiliates


Monday-Friday, 8 a.m.-5 p.m.

Related Services

File share, departmental folder, or shared drive request

File share, departmental folder, or shared drive audit request

Access to a file share, departmental folder, or shared drive

Restoration of deleted data, files, folders

User permissions audit request

Security or user group audit request

Access to an application

Shared network printer access

Shared group email account or departmental alias

Shared public folder create, modify or delete

Request Service


Service ID: 25429
Tue 1/16/18 11:59 AM
Thu 3/11/21 8:31 AM