Allow IT to access your computer from our offices - this will allow us to view error messages, confirm issues, or even fix problems in the background, or request assistance to allow remote control access to your machine for personal use when utilizing VPN off campus.
How to request
Please click the “Request Service” button at the top right hand side of the screen.
Eligibility
UM faculty, staff, student employees and affiliates
Availability
Monday-Friday, 8 a.m.-5 p.m.
Related Services
File share, departmental folder, or shared drive request
File share, departmental folder, or shared drive audit request
Access to a file share, departmental folder, or shared drive
Restoration of deleted data, files, folders
User permissions audit request
Security or user group audit request
Access to an application
Shared network printer access
Shared group email account or departmental alias
Shared public folder create, modify or delete