How Do I Identify and Avoid Phone Scams?

Overview
Phone scams often involve impersonation and urgent requests.

Tips

  • Don’t trust caller ID alone
  • Hang up on unsolicited requests
  • Never share passwords or codes

Additional Questions

  • For UM-related messages or accounts, contact the UM IT Helpdesk and the UM Information Security Office.
  • For personal messages or accounts, consider reporting the message to your email provider or mobile phone carrier.
  • If money or personal information was shared, you may also consider reporting the incident to the FBI Internet Crime Complaint Center (IC3).

Additional Resources
National Cybersecurity Alliance: https://www.staysafeonline.org/articles/how-to-spot-and-avoid-phone-scams

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