Information Technology

Information regarding email, hardware, software, classroom technology, accessibility, wed and accounts.

Categories (15)

UM Solutions Center Information

How to find answers in the knowledge base and submit requests through the service catalog. Guides for specific request types including New Form Requests and Kb Article submission.

Wireless, Network, & Telecom

Information regarding UM's wired and wireless networks.

Accessible Technology

The University of Montana strives to ensure equal opportunity for people with disabilities to all services and content, including those delivered using information technology (IT).

Email, Accounts, & Access

Information to help navigate the differences in netIDs, domain accounts, and other identities at UM.

Hardware

Information regarding hardware troubleshooting, repair, and distribution

Software (Applications)

Information regarding software available to students, staff, and faculty.

Computer Labs & Scantron

Information about computer labs and scantron machine and management.

Banner & Enterprise Systems

Enterprise systems are large-scale application software packages that support business processes, information flows, reporting, and data analytics in complex organizations.

Web & Digital Communications

Services related to website creation, access, redirects, and Banner Ad requests for the UM Mobile app.

Printers & Printing

Information about printers, print management, and printing at the UM.

IT Helpdesks

Information about different helpdesks on campus.

Classroom & Learning Tech

Information regarding Moodle resources, Scantron, classroom multimedia services and audio, video, and device checkout

Best Practices and Guidelines

Information regarding best practices for various subjects.

Procedures

Various IT related procedures.

Office Of Information Security

For information regarding security practices and policies on campus

Articles (1)

Status Pages

This includes a list of Software-as-a-Service (SaaS) used at the University of Montana, but hosted and/or provided by 3rd parties off campus. Status Pages may provide current status, past uptime, and scheduled downtimes.