General Help/ Questions

Description

If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.

How to request

Please click the “Request Help” button.

Charge

No Charge

Eligibility

UM Students, Faculty, and Staff

Availability

Monday-Friday, 8 a.m.-5 p.m.

Support

Your IT Support Staff (See the Who Supports Me? page here.)

Service Owner

Your IT Support Staff (See the Who Supports Me? page here.)