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If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.

Qualtrics Support is your one-stop shop to learn how to use any part of the Qualtrics Platform. An entire library of articles, manuals, and troubleshooting tools - right at your fingertips. To access Qualtrics support, click Help when you are logged into into your UM Qualtrics account.

University of Montana has an enterprise agreement for Zoom Technologies, a cloud-based product that provides remote conferencing, meeting and chat services.

Report an issue or submit a general request/question to the OSS Tech Team.

I need help from the Griz Card Center.

Help with Docusign (issues, questions, training)

If you need help editing your Cascade site, fill out our form to request a meeting or to receive assistance from our Web Team technicians.

Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departments. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all campus software titles. If you don't see a title you have interest in reviewing/purchasing, please contact UM IT Help for assistance (406-243-4357) or your departmental technical support staff member.

Having your data in just one place is dangerous in the face of computer loss, theft, destruction, accidental deletion, hardware or power failure, so backing up your valuable data is important. IT can help you backup your files, folders, music, photos, projects, etc.

Request assistance with Moodle Learning Management System (LMS)

Protect and secure critical and sensitive data by requesting encryption services.

JAWS (Job Access With Speech) is a screen reading program developed for Windows computer users whose vision loss prevents them from seeing screen content or navigating with a mouse.

Glean Note-taker (Formerly called Sonocent Audio Notetaker) is a cloud-based software that supports your note-taking educational endeavors and is available to ODE students with a note-taking accommodation.

Steps for Logging into Read&Write Version 12 for Win and Version 7 for Mac. After you register for Read and Write, you will receive a link to download to software. Download the 30-day trial for your operating system. Follow the login information below to activate Read and Write after the program installs. These instructions work for both Windows and Mac.

Submit this form if you are having trouble logging in KnowBe4 the UM's security awareness training for faculty, staff, and administrators.