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The IT Change Advisory Board (CAB) exists to support the vetting and authorization of higher risk changes to IT systems and services.

Index change requests are for telephone fixed costs and network ports.This is for Index Code changes ONLY.

Name change update for telephone databases, telephone long distance, and caller ID systems.

This form should be completed to authorize individuals within the unit who can initiate work orders and make changes to telephone and network billing.

To request changes for a user of TDX (adding/removing users to groups, adding users not in the system, updating user profiles)

In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (first.last@umt.edu) and/or your UM employee email address (first.last@mso.umt.edu) complete the UM employee computer/email account form.

Repairs for telephone issues or data/network connectivity (not including wireless). No prior authorization is required before submitting repair requests. Repair requests are placed in queue on a first-reported, first-repaired basis with the exception of major, or emergency services outages. Repair work typically takes priority over other types of service work. As always, please plan ahead for any routine, adds, moves or changes.

Student Affairs supports many custom web applications. This service is to report issues, upgrades, systems changes, permissions, etc. for all Student Affairs IT supported web applications.

Example of SAIT supported applications: DCO Home, Door Access App, Food Zoo Menu & Tag Printing, Griz Card Tickets App, Griz Card Wiki, Hall Snacks App, Housing/Roommate Finder, Student Hiring App, Unclaimed Property App, etc.

Submit this request if you need to forward your campus extension to an off-campus phone number.

Submit this request to setup email notification of new voice mail messages.

A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc.

UM IT offers house-call appointments for in person support with personal devices in University Residence Halls.

Request to block or unblock the online NetID password reset in situations regarding security breaches, etc.

Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location, or if hardware is being reassigned to a different location or new employee. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).

To request external (public-facing) DNS entries and/or associated firewall openings to an existing internal IP address.