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Index change requests are for telephone fixed costs and network ports.This is for Index Code changes ONLY.

The IT Change Advisory Board (CAB) exists to support the vetting and authorization of higher risk changes to IT systems and services.

Name change update for Campus Telephone Caller ID, Voice Mail Programming, Telephone Related Database systems.
Related: To update your University of Montana work number, (or other employee personal information) listed in the UM Online Directory ( http://www.umt.edu/directory); please submit a hard copy of the Personal Information Form to Human Resource Services in Lommasson 252.

Request assistance with Moodle Learning Management System (LMS)

This service appeals to departments who want to maintain autonomy over their server management without the expense of purchasing and housing their own hardware.

This form should be completed to authorize individuals within the unit who can initiate work orders and make changes to telephone and network billing.

To request changes for a user of TDX (adding/removing users to groups, adding users not in the system, updating user profiles)

In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (first.last@umt.edu) and/or your UM employee email address (first.last@mso.umt.edu) complete the UM employee computer/email account form.

Repairs for telephone issues or data/network connectivity (not including wireless). No prior authorization is required before submitting repair requests. Repair requests are placed in queue on a first-reported, first-repaired basis with the exception of major, or emergency services outages. Repair work typically takes priority over other types of service work. As always, please plan ahead for any routine, adds, moves or changes.

Student Affairs supports many custom web applications. This service is to report issues, upgrades, systems changes, permissions, etc. for all Student Affairs IT supported web applications.

Example of SAIT supported applications: DCO Home, Door Access App, Food Zoo Menu & Tag Printing, Griz Card Tickets App, Griz Card Wiki, Hall Snacks App, Housing/Roommate Finder, Student Hiring App, Unclaimed Property App, etc.

Request for prospective undergraduate student data records

Process for requesting a new Submittable account.

University of Montana through an enterprise licensing agreement with IBM, provides access to SPSS statistical software for UM and UM Western students (computer labs and personal devices.)

Request for Adobe Creative Cloud and Adobe Acrobat Pro for UM Employees

Request for a Moodle shell for non-instructional purposes (non-CRN courses), such as training, department collaboration, or a sandbox/development shell for practicing, testing tools, or developing an upcoming course.