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Services or Offerings?
If you need help editing your Cascade site, fill out our form to request a meeting or to receive assistance from our Web Team technicians.

This request is to edit permissions, access, or members in UM Box groups assigned to UM Box departmental folders.

Audio and video recording of lectures and performances. Audio and video editing. Audio and video digitization and conversion. Do-it-yourself production stations with support. General audio and video production support. (All services for University related purposes only; we cannot handle digitization requests for personal items. For copyrighted items we require written permission from the copyright holder.)

Having a problem sending out a Qualtrics survey due to accessibility formatting. Getting an error message regarding survey accessibility.

Assistance hosting a web conference.

Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location, or if hardware is being reassigned to a different location or new employee. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).

Request for Adobe Creative Cloud and Adobe Acrobat Pro for UM Employees

The Optical Character Recognition (OCR) document converter service does not make documents accessible. It automatically converts individual image-based PDFs and images into text-based electronic documents.

Glean Note-taker (Formerly called Sonocent Audio Notetaker) is a cloud-based software that supports your note-taking educational endeavors and is available to ODE students with a note-taking accommodation.

UM IT offers house-call appointments for in person support with personal devices in University Residence Halls.