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Services or Offerings?
To request changes for a user of TDX (adding/removing users to groups, adding users not in the system, updating user profiles)

Submit a proposal for hardware or software using student computing fee funding.

Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).

Request this service if hardware needs to be sent to surplus or decommissioned. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).

IT provides electronic and information technology (EIT) review to help departments meet requirements of UM's Electronic and Information Technology Accessibility policy. Accessible Technology Services provides software and hardware review as part of Procurement along with a variety of other reviews to ensure that documents, instructional materials, media, software, hardware, computing systems and websites meet accessibility requirements.

Report if a Time Clock is not working as expected.

Request this service if you are eligible for your faculty rollout hardware.

Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location, or if hardware is being reassigned to a different location or new employee. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).

This service appeals to departments who want to maintain autonomy over their server management without the expense of purchasing and housing their own hardware.

If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.

Having your data in just one place is dangerous in the face of computer loss, theft, destruction, accidental deletion, hardware or power failure, so backing up your valuable data is important. IT can help you backup your files, folders, music, photos, projects, etc.

UM IT offers house-call appointments for in person support with personal devices in University Residence Halls.

Request assistance with Moodle Learning Management System (LMS)

Accessibility Review for Moodle/LTI integrations

Request a multimedia consultation