University of Montana Account Setup (UMAS)

• All new hires and employees who need access to their UM email and accounts must attend a mandatory IT orientation called University of Montana Account Setup (UMAS).  

• During this orientation, employees will: 

• receive their initial email password 

• receive assistance resetting their password 

• activate their umontana alias (first.last@umontana.edu). 

• Important note: This orientation is mandatory and must be completed before account access is granted. Managers should plan accordingly to ensure timely participation. 

How do you register for a UMAS orientation session? 

• To attend UMAS, a UM email and computer account for employees ticket must be submitted in advance by a department representative. 

• Ideally, the new employee’s manager should submit the ticket, as administrative permissions are required. 

• Once the ticket is processed, the employee may attend any regularly scheduled UMAS session. 

• If it is not possible for the employee to attend one of the standard sessions, the employee or manager may call the IT Help Desk at (406) 243-4357 to arrange a one-on-one appointment.

When is UMAS offered? 

• UMAS takes about 20 minutes and is available: 

• In person 

• By phone 

• In scheduled group sessions 

• Group sessions are offered on biweekly start dates from 9-11 a.m. in the LA Building, room 139.  

• After completing UMAS, employees may also use this time to begin Starting Strong at UM online orientation. 

What employee information is needed for UMAS? 

• To participate in UMAS, a new hire must know both their NetID and UM Identification Number (790).  

• NetID: Can be found using the NetID Lookup Tool.  

• UM Identification Number: If a new hire does not know their UM Identification Number, or if their UM credentials (umontana alias, NetID, and UM Identification Number) have not yet been generated, contact Human Resource Services at ASKHR@mso.umt.edu or (406) 243-6760. 

What if a new hire has previously been a UM employee? 

• Employees with active UM accounts do not need to attend UMAS. 

• If the employee has been away for more than six months, their account may be inactive. Contact the IT Help Desk to reactivate. 

• To check if an account is active: 

• Ask someone with UM email access to start a new message and type the employee’s name in the recipient field. 

• If their email address appears, the account is active. 

• If not, the employee should contact the IT HelpDesk for next steps: 

• 406-243-4357 

• ithelpdesk@mso.umt.edu  

• www.umt.edu/solutions  

Other Helpful Articles: 

What is a NetID? 

Accounts ‘Cheat Sheet’