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Services or Offerings?
Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location, or if hardware is being reassigned to a different location or new employee. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).

Presentation Technology Services (PTS) with the Mansfield Library provides media presentation equipment to campus users, and in limited cases, off-campus users. Please note - If you need equipment in less than 24 hours before an event please call 243-4875 for availability.

To reserve College of Health equipment. Before requesting a reservation please look at the google calendar to see if the items are available for the day/time you need them.

Repairs for telephone issues or data/network connectivity (not including wireless). No prior authorization is required before submitting repair requests. Repair requests are placed in queue on a first-reported, first-repaired basis with the exception of major, or emergency services outages. Repair work typically takes priority over other types of service work. As always, please plan ahead for any routine, adds, moves or changes.

This is to reserve time on the Scantron machine, which has moved to Mansfield Library as of 8/20/2021. The Scantron station is to the left of The Paw Print doors on the main floor of the Library. You can ask the Circulation Desk or Paw Print about access when you go to use it.

Request this service if hardware needs to be sent to surplus or decommissioned. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).

Request a multimedia consultation

I need a device inventory audit (an inventory of all physical devices for my unit / department, etc.)

Index change requests are for telephone fixed costs and network ports.This is for Index Code changes ONLY.

Assistance hosting a web conference.

To request external (public-facing) DNS entries and/or associated firewall openings to an existing internal IP address.

To request DNS entries associating a fully-qualified domain name with an IP address, or to modify existing DNS records.

Audio and video recording of lectures and performances. Audio and video editing. Audio and video digitization and conversion. Do-it-yourself production stations with support. General audio and video production support. (All services for University related purposes only; we cannot handle digitization requests for personal items. For copyrighted items we require written permission from the copyright holder.)

Submit a proposal for hardware or software using student computing fee funding.

This service is for non-UM customer access to UM network (data ports) services. Use this service if you are leasing space from UM and need a new network service. This service is available to all non-UM entities who do, or will, lease space from UM.