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Departmental and Central IT technical support staff only are authorized to request Microsoft multiple activation keys for Windows and Office software.

Microsoft Teams is a communication and collaboration platform that is part of the Office 365 suite of tools.

A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc.

Students registered with UM's Office for Disability Equity may request alternative formats for their textbooks through Central IT's Accessible Technology Services.

Allow IT to access your computer from our offices - this will allow us to view error messages, confirm issues, or even fix problems in the background, or request assistance to allow remote control access to your machine for personal use when utilizing VPN off campus.

Allow IT to access your computer from our offices - this will allow us to view error messages, confirm issues, or even fix problems in the background, or request assistance to allow remote control access to your machine for personal use when utilizing VPN off campus.

Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departments. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all campus software titles. If you don't see a title you have interest in reviewing/purchasing, please contact UM IT Help for assistance (406-243-4357) or your departmental technical support staff member.

Request this service if you are eligible for your faculty rollout hardware.

Submit this form if you are having trouble logging in KnowBe4 the UM's security awareness training for faculty, staff, and administrators.

Submit a request to add or update staff access to student success technologies (Starfish, DegreeWorks, CyberBear for Faculty and Advisors).

Report an issue or submit a general request/question to the OSS Tech Team.

Request to create, modify, or delete a shared public folder.

Request for prospective undergraduate student data records

Hardware needs to be moved from one location to another, use this form if you or someone else is moving to a new location, or if hardware is being reassigned to a different location or new employee. Hardware may include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).

UM IT offers house-call appointments for in person support with personal devices in University Residence Halls.