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Name change update for telephone databases, telephone long distance, and caller ID systems.

The IT Change Advisory Board (CAB) exists to support the vetting and authorization of higher risk changes to IT systems and services.

To request changes for a user of TDX (adding/removing users to groups, adding users not in the system, updating user profiles)

Submit a request to add or update staff access to student success technologies (Starfish, DegreeWorks, CyberBear for Faculty and Advisors).

In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (first.last@umt.edu) and/or your UM employee email address (first.last@mso.umt.edu) complete the UM employee computer/email account form.

Submit a proposal for hardware or software using student computing fee funding.

This form is to request a refund if the PaperCut printer failed to print and your UMoney account was reduced. Please contact the department’s lab support to determine the cause of the printer failure before requesting a refund.

Index change requests are for telephone fixed costs and network ports.This is for Index Code changes ONLY.

Submit this request if you need to forward your campus extension to an off-campus phone number.

Submit this request to setup email notification of new voice mail messages.

If you need help editing your Cascade site, fill out our form to request a meeting or to receive assistance from our Web Team technicians.

Repairs for telephone issues or data/network connectivity (not including wireless). No prior authorization is required before submitting repair requests. Repair requests are placed in queue on a first-reported, first-repaired basis with the exception of major, or emergency services outages. Repair work typically takes priority over other types of service work. As always, please plan ahead for any routine, adds, moves or changes.

UM IT offers house-call appointments for in person support with personal devices in University Residence Halls.

This form should be completed to authorize individuals within the unit who can initiate work orders and make changes to telephone and network billing.

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