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Services or Offerings?
File share, departmental folder, or shared drive request
  1. Services
  2. Information Technology
  3. Cloud Storage/Backups
This service can provide a file share, departmental folder, mapped drive on a supported IT server.
File share, departmental folder, or shared drive audit request
  1. Services
  2. Information Technology
  3. Cloud Storage/Backups
Request an audit of a file share, departmental folder, or shared drive.
Access to a file share, departmental folder, or shared drive
  1. Services
  2. Information Technology
  3. Cloud Storage/Backups
Request access to a file share, departmental folder, or shared drive.
University of Montana Financial Aid Office File Upload
  1. Services
  2. Student Services
  3. Financial Aid
Financial Aid Document Upload Form
How to Create a Backup of Your Moodle Course
  1. Services
  2. Information Technology
  3. UMOnline
  4. Moodle
When you create a backup of a course, you’re essentially creating a file copy of your online content that you can store for future use/reference. Backup files can be restored into a blank Moodle shell.
Data backup help
  1. Services
  2. Information Technology
  3. Cloud Storage/Backups
Having your data in just one place is dangerous in the face of computer loss, theft, destruction, accidental deletion, hardware or power failure, so backing up your valuable data is important. IT can help you backup your files, folders, music, photos, projects, etc.
Shared Microsoft Exchange folder create, modify, delete
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Request to create, modify, or delete a shared public folder.
Remote control access for computer
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Allow IT to access your computer from our offices - this will allow us to view error messages, confirm issues, or even fix problems in the background, or request assistance to allow remote control access to your machine for personal use when utilizing VPN off campus.
Shared group email account or departmental alias
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Submit this request for a sponsored email account that will be shared with other individuals or groups.
User permissions audit request
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Request a user permissions audit
Access to an application
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
I need access to an application
Security or user group audit request
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Request an audit of a security or user group
Network Printer Access
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Request printing access to a shared network printer.
Non-Instructional Moodle Shell Request
  1. Services
  2. Information Technology
  3. UMOnline
  4. Moodle
Request for a Moodle shell for non-instructional purposes (non-CRN courses), such as training, department collaboration, or a sandbox/development shell for practicing, testing tools, or developing an upcoming course.
Mitigating Circumstances Appeal
  1. Services
  2. Student Services
  3. Dean of Students
Students must withdraw from the semester in order to submit a mitigating circumstances appeal for review.