Manage Zoom Recordings to Preserve Cloud Storage Space

Update: Zoom Retention Policy

Due to Zoom cloud storage reaching critical capacity, the following retention policy becomes effective April 21, 2021:

All recording files over one year old will be automatically moved into Zoom’s trash folder, where they will remain for 30 days before being permanently deleted.  This process will then run daily, checking dates and removing old recordings.  An automated email will be sent to hosts from Zoom 7 days before permanent deletion of the files. (For those files deleted on April 21, they will be permanently removed from the system on May 21).  Meeting hosts can easily recover any recordings they need, up until they are permanently deleted. Permanently deleted files cannot be recovered.

Use this Support Guide for instructions on recovering deleted cloud recordings from the trash.

Process for Downloading Zoom Recordings

Zoom cloud recording is not intended for permanent storage. To ensure that Zoom cloud storage continues to be available for everyone in the UM community, we’re asking for your help in managing our shared cloud storage space. Please visit the Zoom web portal and access your recordings dashboard. You may filter these recordings by date, topic, or keyword. UM IT asks you to:

  1. Download any old recordings you wish to archive to your local computer by clicking the "more" button in each listing:
  2. Save the recordings in your UM Box, OneDrive, or Panopto accounts.
  3. Delete these recordings from Zoom, along with any recordings you no longer need.
  4. If you record all meetings by default, please disable this option in your recording settings. You will still have the ability to set automatic recording for scheduled meetings.


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Article ID: 129854
Tue 3/9/21 11:03 AM
Fri 5/26/23 3:51 PM

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