Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), and peripherals (monitors, mice, keyboards, speakers, etc.). Please know you will need to provide a valid index code you are authorized to charge against if you are requesting a purchase.
If you are purchasing a desktop or laptop please view the UM IT Hardware Purchasing Menu here to see a selection of devices we suggest.
Please note: current global market conditions may occasionally affect hardware pricing and delivery timelines.
How to Request
Please click the “Request Service” button at the top right hand side of the screen.
Charge
May be a charge for hardware purchase/replacement, there will be a follow up by an IT Support person to decide this.
Eligibility
UM employees.
Availability
Monday through Friday between 8am - 5pm.
Support
Your IT Support Staff (See the Who Supports Me? page here.)