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Services or Offerings?
Shared Microsoft Exchange folder create, modify, delete
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Request to create, modify, or delete a shared public folder.
File share, departmental folder, or shared drive request
  1. Services
  2. Information Technology
  3. Cloud Storage/Backups
This service can provide a file share, departmental folder, mapped drive on a supported IT server.
Access to a file share, departmental folder, or shared drive
  1. Services
  2. Information Technology
  3. Cloud Storage/Backups
Request access to a file share, departmental folder, or shared drive.
File share, departmental folder, or shared drive audit request
  1. Services
  2. Information Technology
  3. Cloud Storage/Backups
Request an audit of a file share, departmental folder, or shared drive.
UM Box folder modify permissions request
  1. Services
  2. Information Technology
  3. Cloud Storage/Backups
This request is to edit permissions, access, or members in UM Box groups assigned to UM Box departmental folders.
UM Box folder request
  1. Services
  2. Information Technology
  3. Cloud Storage/Backups
The UM Box folder request is for creating shared folders for departmental units to share files collaboratively within their department without having individual owners, but instead with a UM IT managed departmental owner, to prevent loss of data.
Data backup help
  1. Services
  2. Information Technology
  3. Cloud Storage/Backups
Having your data in just one place is dangerous in the face of computer loss, theft, destruction, accidental deletion, hardware or power failure, so backing up your valuable data is important. IT can help you backup your files, folders, music, photos, projects, etc.
UM email and computer account for new employee
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc.
Shared group email account or departmental alias
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Submit this request for a sponsored email account that will be shared with other individuals or groups.
Remote control access for computer
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Allow IT to access your computer from our offices - this will allow us to view error messages, confirm issues, or even fix problems in the background, or request assistance to allow remote control access to your machine for personal use when utilizing VPN off campus.
Network Printer Access
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Request printing access to a shared network printer.
User permissions audit request
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Request a user permissions audit
Access to an application
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
I need access to an application
Security or user group audit request
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Request an audit of a security or user group
Operating system installation or upgrade
  1. Services
  2. Information Technology
  3. Hardware
To re-install or upgrade an operating system on a University owned computer.