Audio and video captioning for accessibility


Captioning is a verbatim rendering of the words, speech sounds and non-speech sounds that appear with the visual recording in synchronized fashion. Captioning makes it possible for people who are deaf or hard of hearing to access audio information.

IT provides captioning services (to DCMP Guidelines) for audio recordings, video and screencasts. Disability Services for Students provides similar services for courses with identified students. (UM does not currently provide "live" captioning - also known as voice to text, real-time transcription although we can talk with you about excellent local resources.)


If the item you wish captioned is from the library, please check to see if it can be purchased with captions.  (For additional library accessibility information refer to:

If this request is for multiple videos please state the title as “many” and list the total number of videos in the Description  section. along with URL(s) for any videos that are already on the web.

If you are creating videos for a class and will be continuing to do that throughout the semester, please share as much detail as possible about number of videos produced and/or needed each week, which semester you will need them (or start and end dates), etc. We work best with a list of  video names and the specific dates they are needed.  Our goal is to provide the video the Friday before it is needed or sooner. (And in that case you do not need to list a ‘desired completion date.’)

Captioning is currently processed for no charge. However, you will be charged $1.25 / minute for any duplicate materials* that you submit to us and that we produce. We work with a large volume of videos. Thus it is your responsibility to give us clear instructions and each clip only once.  (*Duplicate clips are named differently, duplicate clips with slightly different lengths, or clips from movies submitted along with the entire movie.)

How to Request

Click on Request Service in the upper right corner of this page.




UM Faculty and Staff


Monday-Friday, 8 a.m.-5 p.m.


IT Accessible Technology Services, 243-5362

Service Owner

Accessible Technology Services


Request Service


Service ID: 22589
Tue 9/5/17 3:10 PM
Fri 10/30/20 12:02 PM