 Information Technology

• Email, Accounts, General Help
• Software, Hardware, Printing, Classroom
• Accessibility, Web, Network / Telecomm

Categories (15)

Accessible Technology

• Accessibility requests
• Software and hardware evaluation
• Captioning and alternative formats

Email, Accounts, & Access

• UM login account requests
• Email, file, and data requests
• UM resource access requests

Cloud Storage/Backups

• UM Box
• SharePoint/OneDrive
• File Restoration

Software

• Software requests/purchases
• Software management
• Software licensing

Hardware

• Hardware moves, purchases, surplus
• Virtual machine (VM) request
• Building surveillance request

Classroom & Learning Tech

• Moodle resources and Scantron
• Classroom multimedia services
• Audio, video, and device checkout

Canvas Learning Management System (LMS) Help provided by the Learning Experience and Design (LEAD) Team and LMS Administrators.

If you need immediate help outside of normal business hours (M-F, 8 AM – 5 PM), 24/7 support is available from Canvas. Click the Help Button in Canvas to access Canvas Live Chat Support or call their hotline