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Information Technology
Information Technology
• Email, Accounts, General Help
• Software, Hardware, Printing, Classroom
• Accessibility, Web, Network / Telecomm
Categories (14)
Accessible Technology
• Accessibility requests
• Software and hardware evaluation
• Captioning and alternative formats
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Email, Accounts, & Access
• UM login account requests
• Email, file, and data requests
• UM resource access requests
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Cloud Storage/Backups
• UM Box
• Data Backup
• File Restoration
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Software
• Software requests
• Software management
• Software licensing
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Hardware
• Hardware moves, purchases, surplus
• Virtual machine (VM) request
• Building surveillance request
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Classroom & Learning Tech
• Moodle resources and Scantron
• Classroom multimedia services
• Audio, video, and device checkout
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Printing
• PaperCut print management
• Print audits or reporting
• Printing requests and refunds
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Wireless, Network & Telecomm
• VPN requests and renewals
• Network port activation, repair, static IPs
• Telephone repair, billing, name changes
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Web & Digital Communication
• Website creation, access, and redirects
• Banner Ads for the UM Mobile app
• Web reports, conference, and consult
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UMOnline/Moodle
• Moodle Learning Management System Help
• Instructional Design Help
• Non-NetID Password Reset
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Change Management
• TeamDynamix ITSM requests
• UM system change requests
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General Help
• Hardware or software issues
• Printer or printing problems
• Broken equipment or repair
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Enterprise Technologies
Data Requests
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Office Of Information Security
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Additional Resources
Popular Services
UM email and computer account for new employee
Faculty Rollout Request
General Software Request
Moodle Help
Hardware replacement or new purchase
My Recently Visited Services
Virtual private network (VPN) access
Telephone name change update
Telephone or network connection repair
Remote control access for computer
Access to an application
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