• Accessibility requests
• Software and hardware evaluation
• Captioning and alternative formats

Services (9)

Audio and video captioning for accessibility

Captioning is a verbatim rendering of the words, speech sounds and non-speech sounds that appear with the visual recording in synchronized fashion. Captioning makes it possible for people who are deaf or hard of hearing to access audio information.

Accessible alternative text formatting

Students registered with UM's Office for Disability Equity may request alternative formats for their textbooks through Central IT's Accessible Technology Services.

Software and hardware accessibility review

IT provides electronic and information technology (EIT) review to help departments meet requirements of UM's Electronic and Information Technology Accessibility policy. Accessible Technology Services provides software and hardware review as part of Procurement along with a variety of other reviews to ensure that documents, instructional materials, media, software, hardware, computing systems and websites meet accessibility requirements.

Document review for accessibility

IT provides document review and remediation services (to WCAG 2.0 Guidelines) for several different types of documents. Documents will be reviewed and remeditated for accessibility and an accessibility report will be given to the requestor. Documents will be reviewed and remediated on a first in/first out basis, with priority given to academic departments.

JAWS Screen Reading Help

JAWS (Job Access With Speech) is a screen reading program developed for Windows computer users whose vision loss prevents them from seeing screen content or navigating with a mouse.

Read&Write Help

Steps for Logging into Read&Write Version 12 for Win and Version 7 for Mac. After you register for Read and Write, you will receive a link to download to software. Download the 30-day trial for your operating system. Follow the login information below to activate Read and Write after the program installs. These instructions work for both Windows and Mac.

OCR Convert a PDF Request

The Optical Character Recognition (OCR) document converter service does not make documents accessible. It automatically converts individual image-based PDFs and images into text-based electronic documents.

Qualtrics Accessibility Problem

Having a problem sending out a Qualtrics survey due to accessibility formatting. Getting an error message regarding survey accessibility.

Glean Cloud-Based Note-taker Help

Glean Note-taker (Formerly called Sonocent Audio Notetaker) is a cloud-based software that supports your note-taking educational endeavors and is available to ODE students with a note-taking accommodation.