Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.). Please know you will need to provide a valid index code you are authorized to charge against if you are requesting a purchase.
If you are purchasing a desktop or laptop please view the UM IT Hardware Purchasing Menu here to see a selection of devices we suggest.
How to Request
Please click the “Request Service” button at the top right hand side of the screen.
Charge
May be a charge for hardware purchase/replacement, there will be a follow up by an IT Support person to decide this.
Eligibility
UM employees.
Availability
Monday through Friday between 8am - 5pm.
Support
Your IT Support Staff (See the Who Supports Me? page here.)