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Services or Offerings?
Banner Document Management Request
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
Banner Document Management, or BDM, is an electronic document storage system that integrates with Banner, the University of Montana’s information system. Note: This form is not the place to request general Banner support. That information is posted here: https://www.umt.edu/banner-support/
Identity Management Request
  1. Services
  2. Information Technology
  3. Office Of Information Security
Moodle Help
  1. Services
  2. Information Technology
  3. UMOnline
  4. Moodle
Request assistance with Moodle Learning Management System (LMS)
Canvas Help Request
  1. Services
  2. Information Technology
  3. UMOnline
  4. Canvas
Request assistance with Canvas Learning Management System (LMS)
Virtual machine (VM) server request
  1. Services
  2. Information Technology
  3. Hardware
This service appeals to departments who want to maintain autonomy over their server management without the expense of purchasing and housing their own hardware.
Non-CRN Canvas Shell Request
  1. Services
  2. Information Technology
  3. UMOnline
  4. Canvas
Request for a Canvas shell for non-CRN courses which includes non-credit, extended credit, non-instructional and training courses. Requests for course shells for practice, testing tools or developing an upcoming course should use the Request for Sandbox service ticket.
Submittable Account Request
  1. Services
  2. Information Technology
  3. Software
Process for requesting a new group Submittable account.
SPSS licensing for UM and UM Western students
  1. Services
  2. Information Technology
  3. Software
University of Montana through an enterprise licensing agreement with IBM, provides access to SPSS statistical software for UM and UM Western students (computer labs and personal devices.)
Non-Instructional Moodle Shell Request
  1. Services
  2. Information Technology
  3. UMOnline
  4. Moodle
Request for a Moodle shell for non-instructional purposes (non-CRN courses), such as training, department collaboration, or a sandbox/development shell for practicing, testing tools, or developing an upcoming course.
SPSS and AMOS licensing for UM and UM Western academic faculty and researchers (research and instruction)
  1. Services
  2. Information Technology
  3. Software
I need help from the Griz Card Center
  1. Services
  2. Business and Administrative Operations
  3. Griz Card Center
I need help from the Griz Card Center.
LISTSERV Request
  1. Services
  2. Information Technology
  3. Email, Accounts, & Access
A LISTSERV is a communication tool used by its members to participate in on-line discussions by posting comments, suggestions, and other information to a large number of people at the same time.
Adobe Software Request
  1. Services
  2. Information Technology
  3. Software
Request for Adobe Creative Cloud for UM Employees
Orbital Shift Software Help
  1. Services
  2. Business and Administrative Operations
  3. Griz Card Center
  4. Orbital Shift Time Clocking System
Report if the Orbital Shift software is not working as expected.
Time Clock Hardware Issues
  1. Services
  2. Business and Administrative Operations
  3. Griz Card Center
  4. Orbital Shift Time Clocking System
Report if a Time Clock is not working as expected.